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Organising a meeting
I am writing to organise our next MCP meeting to reassess our current marketing strategy for the E258. |
-- Our statement of the reason for writing |
I am free to travel to Germany between 13 and 15 June. |
-- Date proposed |
Please let me know as soon as possible if these dates are convenient. |
-- Confirmation request |
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Agreeing to a meeting
Thank you for the reminder about the MCP meeting. |
-- Friendly, informal reference |
I think it would be best if you flew in on Monday 13 June and we hold the meeting on Tuesday. If we begin at 9.00, I'm sure we'll be finished by 3.30. |
-- Clear proposal |
Please confirm your arrival details so that I can arrange for someone to pick you up at the airport. I will book a room for you at the Sheraton, as usual. |
-- Polite request and offer to help |
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Confirming travel details
Regarding our MCP meeting in June, I am writing with my travel details. |
-- Clear reference and reason for writing |
I arrive in Frankfurt at 09.30 on Monday 13 June. I shall take a taxi and plan to be at your office by 10.15- |
-- Concise information |
If there are any problems, you can reach me on 00441904-769009. |
-- Contact details |
I look forward to seeing you. |
-- Positive close |
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Requesting information
I am writing to request a copy of the instructor's manual for the E10 and S12. |
-- Clear request |
Please could you also send me a copy of your new brochure and price list? |
-- Good style. Uses could you to avoid repeating request |
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Sending information
With reference to your enquiry of 15 July, I am enclosing two copies each of the E10 and S12 instructor's manuals. You will also find enclosed our latest brochure and price list. |
-- Clear reference |
Please do not hesitate to contact us if you need further information. |
-- Polite, formal offer of help |
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Raising a problem
To: IS Department
I am having problems accessing the Intranet from my desktop. When I enter my password, the screen freezes and will not re-boot. |
-- Definition of the problem
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Please could you solve this problem as soon as possible? |
-- Polite requrest for immediate help |
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Problem solving
To: Joe User
The Intranet access problem was caused by a password corruption error. |
-- Clear explanation of the problem
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Please enter CLEAR as a password next time you access the Intranet.
Then, key in your new password - SMART. |
-- Clear solution to the problem |
If you have any further problems, please contact me immediately. |
-- Polite, informal offer of help |
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