York Associates
Register

 

 

 

Distance learning - Online materials
1. E-minimaxes

The e-minimaxes are electronic versions of these hugely successful publications. Each e-minimax includes additional listening material and vocabulary exercises at two levels - lower intermediate and upper intermediate - to consolidate learning.

English for Telephoning

English for Presentations

English for Meetings

English for Business Writing

English for Socialising

English for Negotiating

Business Across Cultures


English for Telephoning

1: What makes a good telephone call?
2: Telephoning verbs
3: Switchboard speaking
4: Opening a call
5: Receiving and taking messages
6: Structuring a call
7: Transferring information
8: Communication difficulties
9: Calling back
10: Making appointments
11: Complaining
12: Closing a call
13: Cross-cultural tips / Audio conferencing
14: Golden rules

image: Telephone screen


Try a free sample unit - Making Appointments.


English for Presentations

1: What makes a good presentation?
2: Starting
3: Signalling - linking the parts
4: Highlighting and emphasizing
5: Engaging your audience
6: Visual aids - design and type
7: Visual aids - describing charts
8: Body language - being persuasive
9: Communication styles
10: Closing a presentation
11: Handling questions
12: Presenting at a glance
13: Cross-cultural tips
14: Golden rules

image: English for Presentations

Try a free sample unit - Starting.


English for Meetings

1: What makes a good meeting?
2: Meetings: key terms
3: Opening a meeting
4: Giving and responding to opinions
5: Controlling
6: Interruptions
7: Asking questions
8: Making decisions
9: Closing a meeting
10: Problem-solving meetings
11: Vocabulary building
12: Meetings at a glance
13: Cross-cultural tips
14: Golden rules

English for Meetings

Try a free sample unit - Meetings: key terms.


English for Business Writing

1. Successful writing
2. Organising information
3. The business letter - layout
4. Correspondence phrases
5. Model letters
6. Writing clearly - extra points
7. The business report
8. Connecting words
9. E-mail
10. The perfect résumé
11. Grammar and spelling check
12. Punctuation
13. Getting technical
14. Golden Rules

image: English for Business Writing

Try a free sample unit - Model letters


English for Socialising

1. First meetings
2. Social phrases - responding
3. Talking about - jobs
4. Talking about - family and relationships
5. Talking about - home
6. Talking about - interests and sport
7. Talking about - cinema and theatre
8. Talking about - holidays
9. Talking about - business environment
10. Talking about - health and lifestyle
11. Making invitations
12. Eating out
13. Saying goodbye
14. Cross cultural tips

image: English for Socialising

Try a free sample unit - First meetings


English for Negotiating

1. What makes a successful negotiation?
2. The negotiator and key terms
3. Opening - creating the right climate
4. Agreeing an agenda
5. Opening statements - stating your position
6. Clarifying positions
7. Making and responding to proposals
8. Bargaining
9. Handling conflict and resolving sticking points
10. Closing a negotiation
11. Negotiating - an overview
12. Phrasal verbs and idioms for negotiating
13. Cross-cultural tips
14. Golden rules

image: English for Negotiating

Try a free sample unit - Opening statements - stating your position


Business Across Cultures

1. Types of culture
2. Time
3. At work
4. After work
5. Body language
6. Language
7. Communication
8. Business functions
9. Leadership
10. Decision-making
11. Corporate cultures
12. Social cultures
13. Gender
14. Golden Rules

image: Business Across Cultures

Try a free sample unit - Communication

 

2. Key Terms in Finance

KTF presents and practises 750 key words and phrases from the following areas:


Unit 1: Introduction to Finance
Unit 2: Insurance
Unit 3: Retail Banking
Unit 4: Investment Banking
Unit 5: E-commerce
Unit 6: Accounting

Try a free sample unit - Introduction to Finance.

 

3.Telecoms Pack

Listen to experts talking about the technology and the business of telecoms. Test your comprehension and knowledge of telecoms vocabulary with a range of interactive exercises.

Try a free sample unit - The Wireless Society - one of a unique set of recordings.

 

4. Computer-Based Training: Business English Modules

York Associates is also a training materials provider to companies and other training organisations.

Business English Modules, developed in association with the Migros Club Schools of Switzerland, is a set of training materials for the teaching of Business English on disk, so that licence holders can customise language knowledge and communication skills training units to their own clients' expectations and needs. The disks are accompanied by a full set of listening materials on cassette or CD-ROM. Single site licences are as follows:

Stage 1 (50 units) £1,000
Stage 2 (40 units) £800.
Inspection sets are available on request.

Contact us if you are interested in licensing any of these products for your organisation.

 

Professional language and communication training International leadership programmes and consultancy services