York Associates International leadership programmes and consultancy services
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Case studies

 

 

Case studies

York Associates runs a variety of exclusive events and team workshops throughout the year in the UK or in the client's home country. We deliver international leadership seminars, support with workshop facilitation and keynote speaker presentations for its international clients. These international programmes can offer support to our clients at two main levels:

1. Organisational

2. Team

Read about some of the workshops and events York Associates has run in recent years in these areas and contact us if you would like more information at training@york-associates.co.uk.

Managing people internationally
A four-day programme on “Managing People Internationally” which we have run for the last five years with a major Swiss client. The programme focuses on team understanding, participative decision-making and developing team members through coaching. One aspect of our work with this client focused on the development of international managers as mentors.

Motivating mentoring
This summer Bob Dignen ran a Motivating Mentoring workshop at the main Nestlé training centre in Vevey, Switzerland, for 35 Nestlé production managers from all over the world. The core objective of the session was to enable individuals to gain insights and practical ideas on how to develop as mentees within their own specific part of the Nestlé organisation. There also was an opportunity to practise mentoring techniques to gain insight into how they could best exploit any mentor - mentee relationship. The collective hope at the end of the seminar was that this experience would act as a platform for this key talent group to establish peer-to-peer mentoring networks which will add value to Nestlé activities in the longer term.

International diversity communication
A two-day programme for a large German multinational which looks the challenges of running a diverse and virtual international team. ‘Developing people internationally’, a new multimedia management training resource developed by York Associates, Henkel Germany and Konstanz University of Applied Sciences, is used to support this programme.

International project communication
A three-day international project management course. We run this programme several times a year for a large German multinational. A major objective of these courses is for participants to become more confident in their abilities to roll out international projects.

Developing teamwork at ZFS with TMS
York Associates has recently run two workshops with Zurich Financial Services (ZFS) in Bonn aimed at developing team effectiveness. The workshops enabled both teams to examine their core tasks and performance levels using the TMS (Team Management Systems) types of work model. With Bob Dignen as York Associates facilitator, the teams identified strengths and development points across critical team activities within the TMS model including Innovating and Promoting, two team processes often neglected in the face of tight schedules. In addition, prior to each workshop, participants completed a Team Management Profile, the psychometric questionnaire which profiles your preferred teamwork communication style. Based on Jungian personality typologies, your answers to the questionnaire generate a 4,000 word report commenting on your leadership style, team behaviour, decision-making style, interpersonal skills and communication style. All the participants were impressed by the accuracy and relevance of the reports which served both as a starting point for personal reflection and for 360 feedback from the group in the workshop. York Associates is now planning to develop further innovative team interventions to support international teams, and to help build the right competencies and culture to support success.

Effective international teamwork
A one-day international teamwork session. We run regular programmes for a number of clients. These days can be standalone sessions designed to promote greater team understanding and commitment to reaching goals. They can also be a kick-off for longer management development programmes which focus on team understanding and commitment to working internationally.

International team development in Italy
York Associates continues to develop new ways to support those working in international teams. Bob Dignen recently ran a workshop in Italy for a virtual team of legal professionals working in Henkel’s northern and southern operations. The specific focus of the workshop was on developing greater understanding between headquarter and affiliate team members and enhancing international negotiation skills. A key component of the intervention was a post-workshop telephone debriefing with each team member to profile their international communication skills and create a personal improvement programme. For more information on how we can support your international team, please contact us at training@york-associates.co.uk.

Team kick-off
A team facilitation workshop. A new international team got together for a three-day kick-off meeting. We facilitated the first day to build commitment to team goals and establish a clear understanding between team members.

Facilitating project success in Vienna
Bob Dignen also recently facilitated a learning and development project kick-off meeting for Zurich Group Germany to help develop best practice communication in an international project. His role was twofold: first to provide intercultural input to help the project team to surface cultural and interpersonal differences, including highlighting the tendency of native speakers to dominate discussions. His other role was to facilitate an open information-sharing and decision-making process during discussion of the project’s vision, goals and organisation. Both initiatives were well received and promise to foster more effective communication and inter-personal understanding - critical success factors for any international project.

International presentation skills
A one-day programme on “Getting your message across”. An opportunity for participants to get feedback on their skills in presenting to international audiences.

Keynote speech: working internationally
A presentation about the challenges of working internationally which can form a keynote input for a networking event or large international team gathering.

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