York Associates is an innovator in the field of international business communication. Meet Bob Dignen, one of the directors, and share his ideas on aspects of communicating effectively in English.

Business with Bob
Take a look at extracts from a video series on international communication developed with Business Spotlight in Germany.
First contact
Bob discusses some of the dos and don'ts of handling first meetings with new contacts when doing business across cultures.
Culture and small talk
What are the skills you need for handling social conversations successfully? Bob gives some ideas to make those small talk moments go well.
Starting meetings effectively
What's the best way to start a business meeting? How important is an agenda? Bob looks at the skills for chairing international meetings in the latest episode of 'Business with Bob'.

Mindfulness - and what else it takes to 'do' intercultural business communication
Webinar organised to explore and discuss intercultural communication in business and the business English classroom.

Slide share from Peter Franklin's webinar for BESIG

TED talks
Riveting talks by remarkable people, free to the world!

Want to learn more about international leadership? Then here are a few ideas.

Reframing Complexity in International Leadership and Management at York University
Carlos A. Gonzalez-Carrasco (IBG) presented Reframing Complexity in International Leadership and Management at York University, SIETAR Europe, 18 September 2009. For a PDF presentation, see www.ibgint.com
Part 1 of 3
Part 2 of 3
Part 3 of 3

Global Leadership Competence Conference
Attend the dialogin Conference on Global Leadership Competence: What it consists of - how to develop it - on June 29-30, 2012. Click here for details of how to register.

The Mindful International Manager
A book by former York Associates director Jeremy Comfort and Peter Franklin with the objective of helping you be a more effective international leader.

Dialogin
A knowledge community on culture and communication in international business with useful articles on international leadership and working in teams across cultures. Click here to join.

Business English trainers wishing to develop themselves can find great ideas and links at the following websites.

SIETAR
SIETAR is a professional association whose main purpose is to encourage and support the development and application of values, knowledge and skills that promote and reinforce beneficial and long-lasting intercultural and inter-ethnic relations at the individual, group, organisation and community levels.

BESIG
BESIG, the Business English Special Interest Group of IATEFL, is a professional body representing the interests and serving the needs of the international business English teaching community.

Professional English Online
For the modern Business English and ESP trainer. Check out Bob Dignen's blog.